News Feed/continuing-education/lifelong-learning/news/Recent posts from Newsen-usThu, 19 Sep 2024 12:44:55 -04:00http://blogs.law.harvard.edu/tech/rssOmniUpdate (OU Publish)Addressing changing consumer behavior in lifelong learning/continuing-education/lifelong-learning/news/2024/adressing-changing-consumer-behavior-in-lifelong-learning.aspxAs the demand for continuous learning surges in today’s fast-paced job market, the 91ÉçÇř is leading the way with innovative educational solutions.Tatiana Del ValleThu, 29 Aug 2024 20:30:33 Addressing changing consumer behavior in lifelong learningAs the demand for continuous learning surges in today’s fast-paced job market, the 91ÉçÇř is leading the way with innovative educational solutions.business man sits at computer writing something down/continuing-education/lifelong-learning/news/2024/adressing-changing-consumer-behavior-in-lifelong-learning.aspxProfessional Development8 Ways to Reduce Stress at Work/continuing-education/lifelong-learning/news/2023/8-ways-to-reduce-stress-at-work.aspxYour feelings are valid, and it’s understandable if emotional distress has been interfering with your ability to concentrate at your job. That’s why we reached out to the Crisis Center, as well as the USF College of Behavioral and Community Sciences, for these eight ways to reduce stress at work.Emily YoungTue, 18 Jul 2023 15:35:52 8 Ways to Reduce Stress at WorkYour feelings are valid, and it’s understandable if emotional distress has been interfering with your ability to concentrate at your job. That’s why we reached out to the Crisis Center, as well as the USF College of Behavioral and Community Sciences, for these eight ways to reduce stress at work.A woman sitting at her desk with her head in her hands and several people holding up stressful items around her/continuing-education/lifelong-learning/news/2023/8-ways-to-reduce-stress-at-work.aspxProfessional DevelopmentTrades and Apprenticeships as Proven Career Pathways/continuing-education/lifelong-learning/news/2023/trades-and-apprenticeships-as-proven-career-pathways.aspxThe notion that traditional higher education is the only way to fulfillment is untrue. I’ll finish up the series by presenting a case for trades and their corresponding apprenticeship models.Mark KoulianosTue, 27 Jun 2023 00:00:00 Trades and Apprenticeships as Proven Career PathwaysThe notion that traditional higher education is the only way to fulfillment is untrue. I’ll finish up the series by presenting a case for trades and their corresponding apprenticeship models.Two men wearing protective glasses and yellow jackets working with equipment/continuing-education/lifelong-learning/news/2023/trades-and-apprenticeships-as-proven-career-pathways.aspxProfessional DevelopmentTips for Starting a New Job/continuing-education/lifelong-learning/news/2023/tips-for-starting-a-new-job.aspxStarting a new job can be nerve-wracking. Those first few days can feel like a blur, from adjusting to your new responsibilities to remembering everyone’s names.Haley DeLeonTue, 03 Jan 2023 10:01:39 Tips for Starting a New JobStarting a new job can be nerve-wracking. Those first few days can feel like a blur, from adjusting to your new responsibilities to remembering everyone’s names.A new employee holding a box of belongings being introduced in the office/continuing-education/lifelong-learning/news/2023/tips-for-starting-a-new-job.aspxProfessional DevelopmentCareer Path: Getting Ahead of the Curve with Lifelong Affinity Education/continuing-education/lifelong-learning/news/2022/lifelong-affinity-education.aspxIn my last blog entry, I conveyed my vision for a lifelong affinity education model—one where institutes of higher learning serve as local hubs, offering a range of programming to engage populations at virtually every phase of the life cycle.Mark KoulianosWed, 27 Apr 2022 00:00:00 Career Path: Getting Ahead of the Curve with Lifelong Affinity EducationIn my last blog entry, I conveyed my vision for a lifelong affinity education model—one where institutes of higher learning serve as local hubs, offering a range of programming to engage populations at virtually every phase of the life cycle.A man wearing eyeglasses and a headset/continuing-education/lifelong-learning/news/2022/lifelong-affinity-education.aspxDirector's Corner,Professional Development9 Ways to Reframe Negative Thinking into a Positive Outlook/continuing-education/lifelong-learning/news/2022/9-ways-to-reframe-negative-thinking-into-a-positive-outlook.aspxIf your doomscrolling habit or a challenging work life has you on negative autopilot, it’s time to shift your default mode back to the bright side. How do you switch from gloom to glory? Simple: practiceLeigh PerkinsTue, 01 Mar 2022 11:53:54 9 Ways to Reframe Negative Thinking into a Positive OutlookIf your doomscrolling habit or a challenging work life has you on negative autopilot, it’s time to shift your default mode back to the bright side. How do you switch from gloom to glory? Simple: practiceA woman in a blue shirt standing next to a group of people overlooking a balcony/continuing-education/lifelong-learning/news/2022/9-ways-to-reframe-negative-thinking-into-a-positive-outlook.aspxProfessional DevelopmentHow Can You Improve Employee Retention During the Great Resignation?/continuing-education/lifelong-learning/news/2022/how-can-you-improve-employee-retention-during-the-great-resignation.aspxCall it the Big Quit, the Worker Reshuffle, or the Great Reset, we are in the middle of a seismic change in the workforce that’s giving employers ample reasons to be anxious.Leigh PerkinsTue, 22 Feb 2022 10:21:57 How Can You Improve Employee Retention During the Great Resignation?Call it the Big Quit, the Worker Reshuffle, or the Great Reset, we are in the middle of a seismic change in the workforce that’s giving employers ample reasons to be anxious.A woman in a denim shirt sitting at a desk with a laptop/continuing-education/lifelong-learning/news/2022/how-can-you-improve-employee-retention-during-the-great-resignation.aspxLeadership and Management,Professional DevelopmentHow to Finance Your Master's Degree or Continuing Education/continuing-education/lifelong-learning/news/2022/how-to-finance-your-masters-degree-or-continuing-education.aspxDon’t assume grad school or continuing education is out of reach for your budget. Paying for your post-grad or professional courses can be a challenge, but it’s completely doable.Leigh PerkinsWed, 19 Jan 2022 09:20:57 How to Finance Your Master's Degree or Continuing EducationDon’t assume grad school or continuing education is out of reach for your budget. Paying for your post-grad or professional courses can be a challenge, but it’s completely doable.A graduation cap sitting on a table with stacks of coins surrounding it/continuing-education/lifelong-learning/news/2022/how-to-finance-your-masters-degree-or-continuing-education.aspxProfessional DevelopmentHow Corporate Training Has Evolved/continuing-education/lifelong-learning/news/2021/how-corporate-training-has-evolved.aspxProfessional development and corporate training are constantly morphing to reflect the times. To keep up with the changing executive education landscape, learn how corporate training has evolved and how you can make the most of today’s professional learning experience.Leigh PerkinsTue, 21 Sep 2021 14:54:26 How Corporate Training Has EvolvedProfessional development and corporate training are constantly morphing to reflect the times. To keep up with the changing executive education landscape, learn how corporate training has evolved and how you can make the most of today’s professional learning experience.A group of four people having a virtual meeting together/continuing-education/lifelong-learning/news/2021/how-corporate-training-has-evolved.aspxHuman Resources,Professional DevelopmentBest Jobs if You Like Supporting Customers/continuing-education/lifelong-learning/news/2021/best-jobs-if-you-like-supporting-customers.aspxCustomer service is an industry as broad as the Mississippi River – a catch-all for positions that encompass everything from call center representatives to flight attendants to patient care coordinators. Despite the seemingly disparate array of jobs available, at their heart, they all have one thing in common: ensuring customer satisfaction.Jen CarlevattiTue, 14 Sep 2021 13:56:35 Best Jobs if You Like Supporting CustomersCustomer service is an industry as broad as the Mississippi River – a catch-all for positions that encompass everything from call center representatives to flight attendants to patient care coordinators. Despite the seemingly disparate array of jobs available, at their heart, they all have one thing in common: ensuring customer satisfaction.A woman smiling while on the phone at her desk /continuing-education/lifelong-learning/news/2021/best-jobs-if-you-like-supporting-customers.aspxProfessional Development5 Questions to Ask Yourself When Changing Careers/continuing-education/lifelong-learning/news/2021/5-questions-to-ask-yourself-when-changing-careers.aspxIf you feel stuck in a dead-end job you despise, it’s natural to have an overwhelming desire to get out. The mistake too many people make is making a career leap without looking to see where they’ll land first.Daniel GoodsonTue, 13 Apr 2021 15:15:54 5 Questions to Ask Yourself When Changing CareersIf you feel stuck in a dead-end job you despise, it’s natural to have an overwhelming desire to get out. The mistake too many people make is making a career leap without looking to see where they’ll land first.A woman packing up the items on her desk into a box/continuing-education/lifelong-learning/news/2021/5-questions-to-ask-yourself-when-changing-careers.aspxProfessional DevelopmentWhat to Do When You're Bored With Your Job/continuing-education/lifelong-learning/news/2021/what-to-do-when-youre-bored-with-your-job.aspxDoes the thought of clocking in for work stir up about as much excitement as a trip to the DMV? Figuring out what to do when you’re bored with your job can be difficult, particularly when you’ve spent years working to get to your current position.Daniel GoodsonTue, 02 Mar 2021 13:59:31 What to Do When You're Bored With Your JobDoes the thought of clocking in for work stir up about as much excitement as a trip to the DMV? Figuring out what to do when you’re bored with your job can be difficult, particularly when you’ve spent years working to get to your current position.A man sleeping at his desk with eyes drawn on sticky notes on his glasses/continuing-education/lifelong-learning/news/2021/what-to-do-when-youre-bored-with-your-job.aspxProfessional DevelopmentEssential Skills and Training Needed to Grow Your Career/continuing-education/lifelong-learning/news/2021/essential-skills-and-training-needed-to-grow-your-career.aspxWith the current economic downturn, the job market has never been more competitive. According to a Pew Research article, 25 percent of adults in the U.S. say they or someone in their household lost their job. In these difficult times, companies are being more cautious with their hiring than ever.Daniel GoodsonTue, 05 Jan 2021 11:37:49 Essential Skills and Training Needed to Grow Your CareerWith the current economic downturn, the job market has never been more competitive. According to a Pew Research article, 25 percent of adults in the U.S. say they or someone in their household lost their job. In these difficult times, companies are being more cautious with their hiring than ever.A group of people sitting at a desk with a computer/continuing-education/lifelong-learning/news/2021/essential-skills-and-training-needed-to-grow-your-career.aspxProfessional DevelopmentManaging Online Corporate Training/continuing-education/lifelong-learning/news/2020/managing-online-corporate-training.aspxWhether your boss is requiring you to take online training courses or you’re voluntarily trying to expand your skill set, finding time for professional development can be a challenge.Jen CarlevattiFri, 20 Nov 2020 16:45:07 Managing Online Corporate TrainingWhether your boss is requiring you to take online training courses or you’re voluntarily trying to expand your skill set, finding time for professional development can be a challenge.A woman wearing glasses standing in front of a wall with sticky notes/continuing-education/lifelong-learning/news/2020/managing-online-corporate-training.aspxHuman Resources,Professional DevelopmentBenefits of Offering Employee Training and Development/continuing-education/lifelong-learning/news/2020/benefits-of-offering-employee-training-and-development.aspxImplementing an employee training program is a long-term investment in your best resource (people) that can positively impact your bottom line tenfold. From reducing the cost of employee turnover to increasing productivity, here are just a few of the many benefits of offering employee training and development programs.Jen CarlevattiTue, 22 Sep 2020 11:26:13 Benefits of Offering Employee Training and DevelopmentImplementing an employee training program is a long-term investment in your best resource (people) that can positively impact your bottom line tenfold. From reducing the cost of employee turnover to increasing productivity, here are just a few of the many benefits of offering employee training and development programs.A woman standing at the front of a room presenting a monthly budget to a group of people/continuing-education/lifelong-learning/news/2020/benefits-of-offering-employee-training-and-development.aspxHuman Resources,Leadership and Management,Professional DevelopmentWhy Now Is the Time for Upskilling and Reskilling/continuing-education/lifelong-learning/news/2020/why-now-is-the-time-for-upskilling-and-reskilling.aspxWant to know why now is the time for upskilling and reskilling? It’s because businesses are facing a syzygy of megatrends, a global pandemic, and the capacity for exponential change in, arguably, the post-digital age.Joe EmersonTue, 11 Aug 2020 11:32:35 Why Now Is the Time for Upskilling and ReskillingWant to know why now is the time for upskilling and reskilling? It’s because businesses are facing a syzygy of megatrends, a global pandemic, and the capacity for exponential change in, arguably, the post-digital age.A man sitting at a desk with a laptop and plants surrounding him/continuing-education/lifelong-learning/news/2020/why-now-is-the-time-for-upskilling-and-reskilling.aspxProfessional DevelopmentHow to Negotiate a Higher Salary/continuing-education/lifelong-learning/news/2020/how-to-negotiate-a-higher-salary.aspxFairness, self-worth, and overall economic benefits such as juicing the gross domestic product are other reasons why you should have the tough talks, but for now we’ll stick with the how, as in how to negotiate a higher salary.Joe EmersonFri, 10 Jul 2020 16:16:08 How to Negotiate a Higher SalaryFairness, self-worth, and overall economic benefits such as juicing the gross domestic product are other reasons why you should have the tough talks, but for now we’ll stick with the how, as in how to negotiate a higher salary.A woman sitting at a desk in front of a laptop smiling/continuing-education/lifelong-learning/news/2020/how-to-negotiate-a-higher-salary.aspxProfessional DevelopmentHow to Build and Improve Your Resilience/continuing-education/lifelong-learning/news/2020/how-to-build-and-improve-your-resilience.aspxYou can’t dramatically elevate IQ, but you can boost your grit quotient. It all adds up to this: You can learn how to build and improve your resilience and succeed in your career.Joe EmersonTue, 30 Jun 2020 09:02:33 How to Build and Improve Your ResilienceYou can’t dramatically elevate IQ, but you can boost your grit quotient. It all adds up to this: You can learn how to build and improve your resilience and succeed in your career.A group of people gathered around a table with two people giving a high five/continuing-education/lifelong-learning/news/2020/how-to-build-and-improve-your-resilience.aspxProfessional Development6 Ways to Improve Employee Wellness for Productivity/continuing-education/lifelong-learning/news/2020/6-ways-to-improve-employee-wellness-for-productivity.aspxAs a leader in your organization, you’re faced with a tough challenge. How can you maintain productivity (and profitability) when workers are chronically stressed due to COVID-19? The answer is simple: Take care of your employees’ emotional and mental well-being.Emily YoungFri, 22 May 2020 15:20:30 6 Ways to Improve Employee Wellness for ProductivityAs a leader in your organization, you’re faced with a tough challenge. How can you maintain productivity (and profitability) when workers are chronically stressed due to COVID-19? The answer is simple: Take care of your employees’ emotional and mental well-being.A man wearing athletic clothing running on a treadmill/continuing-education/lifelong-learning/news/2020/6-ways-to-improve-employee-wellness-for-productivity.aspxHuman Resources,Leadership and Management,Process Improvement,Professional DevelopmentProductivity Tips | Does Music Help You Focus/continuing-education/lifelong-learning/news/2020/productivity-tips-does-music-help-you-focus.aspxAs we struggle to maintain or improve our output, we all have urgent questions about working more efficiently in the midst of distractions and upheaval, such as “I need productivity tips: Does music help you focus?”Leigh PerkinsFri, 15 May 2020 10:57:03 Productivity Tips | Does Music Help You FocusAs we struggle to maintain or improve our output, we all have urgent questions about working more efficiently in the midst of distractions and upheaval, such as “I need productivity tips: Does music help you focus?”A woman sitting at a desk using a laptop and wearing headphones/continuing-education/lifelong-learning/news/2020/productivity-tips-does-music-help-you-focus.aspxProcess Improvement,Professional Development,Project Management9 Tips for Optimizing Your Social Profiles for Employment/continuing-education/lifelong-learning/news/2020/9-tips-for-optimizing-your-social-profiles-for-employment.aspxThanks to social media, you can build your brand, increase your industry knowledge, and network with potential employers — all without leaving the safety of your couch. Smart job seekers have always known how to use their online presence to maximize opportunities.Emily YoungTue, 28 Apr 2020 10:09:54 9 Tips for Optimizing Your Social Profiles for EmploymentThanks to social media, you can build your brand, increase your industry knowledge, and network with potential employers — all without leaving the safety of your couch. Smart job seekers have always known how to use their online presence to maximize opportunities.A hand touching a screen with social media related icons /continuing-education/lifelong-learning/news/2020/9-tips-for-optimizing-your-social-profiles-for-employment.aspxProfessional DevelopmentYou Lost Your Job. Now What?/continuing-education/lifelong-learning/news/2020/you-lost-your-job-now-what.aspxThe sudden loss of a job is a body blow, but life and financial obligations don’t stop because you’re unemployed. How do you respond while still reeling from the impact? Simple. Be indomitable.Joe EmersonTue, 21 Apr 2020 14:40:17 You Lost Your Job. Now What?The sudden loss of a job is a body blow, but life and financial obligations don’t stop because you’re unemployed. How do you respond while still reeling from the impact? Simple. Be indomitable.A man in business attire sitting with his hand on his forehead /continuing-education/lifelong-learning/news/2020/you-lost-your-job-now-what.aspxHuman Resources,Professional DevelopmentOur Wellness Challenge: 30 Ways to Reduce Stress This Month/continuing-education/lifelong-learning/news/2020/our-wellness-challenge-30-ways-to-reduce-stress-this-month.aspxHow do you keep calm? We’re here to help. Dive into our wellness challenge: 30 ways to reduce stress this month.Emily YoungWed, 01 Apr 2020 10:58:33 Our Wellness Challenge: 30 Ways to Reduce Stress This MonthHow do you keep calm? We’re here to help. Dive into our wellness challenge: 30 ways to reduce stress this month.A woman walking her dog through grass/continuing-education/lifelong-learning/news/2020/our-wellness-challenge-30-ways-to-reduce-stress-this-month.aspxProfessional DevelopmentWhat Jobs Can You Get as a Project Manager?/continuing-education/lifelong-learning/news/2020/what-jobs-can-you-get-as-a-project-manager.aspxHow popular would you be at your kid’s school career day if you were a project manager for Spaceport Operations? That’s a real job, posted in October. It’s also a great example to use if someone asks, “What jobs can you get as a project manager?”Joe EmersonTue, 31 Mar 2020 16:47:24 What Jobs Can You Get as a Project Manager?How popular would you be at your kid’s school career day if you were a project manager for Spaceport Operations? That’s a real job, posted in October. It’s also a great example to use if someone asks, “What jobs can you get as a project manager?”Two people standing at a desk working on a laptop and tablet /continuing-education/lifelong-learning/news/2020/what-jobs-can-you-get-as-a-project-manager.aspxProfessional Development,Project ManagementMovement, Mindfulness, and Motivation: How to Increase Employee Productivity/continuing-education/lifelong-learning/news/2020/movement-mindfulness-and-motivation-how-to-increase-employee-productivity.aspxTo help your team achieve improved outcomes and have less stress doing it, focus on three almost effortless improvements to the modern workplace: Movement, mindfulness, and motivation are how you can increase employee productivity and enhance your team’s everyday experience at work.Leigh PerkinsTue, 24 Mar 2020 10:21:54 Movement, Mindfulness, and Motivation: How to Increase Employee ProductivityTo help your team achieve improved outcomes and have less stress doing it, focus on three almost effortless improvements to the modern workplace: Movement, mindfulness, and motivation are how you can increase employee productivity and enhance your team’s everyday experience at work.A man wearing glasses and a button down shirt carrying a bag on his shoulder/continuing-education/lifelong-learning/news/2020/movement-mindfulness-and-motivation-how-to-increase-employee-productivity.aspxHuman Resources,Leadership and Management,Professional Development10 Tips for More Productive Meetings/continuing-education/lifelong-learning/news/2020/10-tips-for-more-productive-meetings.aspxWe meet to focus skills, talents, and minds on things that bring success. In short, meetings are the heart of corporate communication, so a business that can’t hold productive meetings is akin to a standup comic who can’t write jokes.Joe EmersonFri, 13 Mar 2020 09:34:30 10 Tips for More Productive MeetingsWe meet to focus skills, talents, and minds on things that bring success. In short, meetings are the heart of corporate communication, so a business that can’t hold productive meetings is akin to a standup comic who can’t write jokes.A group of people working together around a table with laptops and paperwork/continuing-education/lifelong-learning/news/2020/10-tips-for-more-productive-meetings.aspxLeadership and Management,Process Improvement,Professional DevelopmentHow to Sustain Workplace Health During Cold and Flu Season/continuing-education/lifelong-learning/news/2020/how-to-sustain-workplace-health-during-cold-and-flu-season.aspxThe office is never fun during cold and flu season, but we have weapons in our war against disease. Whether you’re an office manager or an employee armed with rubbing alcohol, you can defeat viruses with some easy tactics.Emily YoungMon, 09 Mar 2020 11:35:25 How to Sustain Workplace Health During Cold and Flu SeasonThe office is never fun during cold and flu season, but we have weapons in our war against disease. Whether you’re an office manager or an employee armed with rubbing alcohol, you can defeat viruses with some easy tactics.Figurines of people standing on a laptop keyboard and cleaning/continuing-education/lifelong-learning/news/2020/how-to-sustain-workplace-health-during-cold-and-flu-season.aspxHuman Resources,Professional DevelopmentHow Job Seekers Can Use Social Media to Evaluate Potential Employers/continuing-education/lifelong-learning/news/2020/how-job-seekers-can-use-social-media-to-evaluate-potential-employers.aspxIf you’ve got access to a laptop and have a few hours on your hands, you can uncover key data about organizations. Let’s get started on these simple ways job seekers can use social media to evaluate potential employers.Emily YoungFri, 21 Feb 2020 11:49:42 How Job Seekers Can Use Social Media to Evaluate Potential EmployersIf you’ve got access to a laptop and have a few hours on your hands, you can uncover key data about organizations. Let’s get started on these simple ways job seekers can use social media to evaluate potential employers.A woman in business attire holding a tablet and a phone/continuing-education/lifelong-learning/news/2020/how-job-seekers-can-use-social-media-to-evaluate-potential-employers.aspxProfessional DevelopmentHow to Find Job Openings with Social Media/continuing-education/lifelong-learning/news/2020/how-to-find-job-openings-with-social-media.aspxIf you’re job searching, we’ve got good news: Employers are waging a war for talent, which means the odds are in your favor. A savvy social media strategy can help you land that dream position.Emily YoungMon, 27 Jan 2020 11:01:19 How to Find Job Openings with Social MediaIf you’re job searching, we’ve got good news: Employers are waging a war for talent, which means the odds are in your favor. A savvy social media strategy can help you land that dream position.A person sitting at a desk using a keyboard and mouse to look for a job/continuing-education/lifelong-learning/news/2020/how-to-find-job-openings-with-social-media.aspxProfessional DevelopmentHow to Grow Your Professional Social Network (Without Being Annoying)/continuing-education/lifelong-learning/news/2020/how-to-grow-your-professional-social-network-without-being-annoying.aspxConnecting to industry leaders can feel tricky, but with the right tools and a solid grasp of social media etiquette, you’ll effectively grow your professional network (without being annoying).Emily YoungTue, 14 Jan 2020 09:06:27 How to Grow Your Professional Social Network (Without Being Annoying)Connecting to industry leaders can feel tricky, but with the right tools and a solid grasp of social media etiquette, you’ll effectively grow your professional network (without being annoying).A person holding their phone logging in to LinkedIn/continuing-education/lifelong-learning/news/2020/how-to-grow-your-professional-social-network-without-being-annoying.aspxProfessional Development2 Ways to Tell It's Time for a Career Change/continuing-education/lifelong-learning/news/2020/2-ways-to-tell-its-time-for-a-career-change.aspxAt your workday’s end, there are 2 ways to tell it’s time for a career change: You are unhappy at work, and it has nothing to do with where you work or those you work for or with.Joe EmersonFri, 03 Jan 2020 17:05:16 2 Ways to Tell It's Time for a Career ChangeAt your workday’s end, there are 2 ways to tell it’s time for a career change: You are unhappy at work, and it has nothing to do with where you work or those you work for or with.A woman who looks bored typing on her laptop/continuing-education/lifelong-learning/news/2020/2-ways-to-tell-its-time-for-a-career-change.aspxProfessional DevelopmentHow to Leverage Social Media for Better Career Opportunities/continuing-education/lifelong-learning/news/2019/how-to-leverage-social-media-for-better-career-opportunities.aspxHere’s the deal: If you want to advance your career, you need to be on social media.Emily YoungFri, 27 Dec 2019 13:10:15 How to Leverage Social Media for Better Career OpportunitiesHere’s the deal: If you want to advance your career, you need to be on social media.A woman looking at graphics of different social media outlets/continuing-education/lifelong-learning/news/2019/how-to-leverage-social-media-for-better-career-opportunities.aspxProfessional DevelopmentA Game-Changing Tip for Dealing with Difficult Customers/continuing-education/lifelong-learning/news/2019/a-game-changing-tip-for-dealing-with-difficult-customers.aspxSomewhere between “buyer beware” and “the customer is never wrong” is the sweet spot of customer service where you concede that the people you serve are never wrong but gently allow that they are not always right.Joe EmersonFri, 13 Dec 2019 10:26:06 A Game-Changing Tip for Dealing with Difficult CustomersSomewhere between “buyer beware” and “the customer is never wrong” is the sweet spot of customer service where you concede that the people you serve are never wrong but gently allow that they are not always right.A group of three people sitting at a desk wearing headsets, with one man touching his face/continuing-education/lifelong-learning/news/2019/a-game-changing-tip-for-dealing-with-difficult-customers.aspxLeadership and Management,Professional DevelopmentWhat Does a Leader Look Like? Identifying Real Leadership Qualities/continuing-education/lifelong-learning/news/2019/what-does-a-leader-look-like.aspxIf you’re reading this post about leadership qualities, you already possess one of the key traits of a leader, which is introspection. Your curiosity about the topic indicates a self-awareness to reflect on your personality, choices, and motivations, and compare them to the ideal.Leigh PerkinsThu, 17 Oct 2019 09:42:12 What Does a Leader Look Like? Identifying Real Leadership QualitiesIf you’re reading this post about leadership qualities, you already possess one of the key traits of a leader, which is introspection. Your curiosity about the topic indicates a self-awareness to reflect on your personality, choices, and motivations, and compare them to the ideal.A man smiling with his arms crossed with a group of people working behind him/continuing-education/lifelong-learning/news/2019/what-does-a-leader-look-like.aspxLeadership and Management,Professional DevelopmentThe Best Negotiators Don't Trade Integrity for a Good Deal/continuing-education/lifelong-learning/news/2019/the-best-negotiators-dont-trade-integrity-for-a-good-deal.aspxIt really doesn’t matter who you are or what you do for a living, there will be times that call for negotiation. Embrace the challenge and try for a win, but never forget that the best negotiators don’t trade integrity for a good deal.Mark KoulianosFri, 16 Aug 2019 00:00:00 The Best Negotiators Don't Trade Integrity for a Good DealIt really doesn’t matter who you are or what you do for a living, there will be times that call for negotiation. Embrace the challenge and try for a win, but never forget that the best negotiators don’t trade integrity for a good deal.A group of three people in blue button down shirts sitting and talking to each other/continuing-education/lifelong-learning/news/2019/the-best-negotiators-dont-trade-integrity-for-a-good-deal.aspxDirector's Corner,Leadership and Management,Professional DevelopmentJob Security in an Automated Age/continuing-education/lifelong-learning/news/2019/job-security-in-an-automated-age.aspxWe all want a fulfilling career, but we also want security, so positioning yourself to fulfill both of those needs is a must. Seismic shifts have occurred in workforce dynamics as automation advances at an exponential rate.Mark KoulianosFri, 09 Aug 2019 00:00:00 Job Security in an Automated AgeWe all want a fulfilling career, but we also want security, so positioning yourself to fulfill both of those needs is a must. Seismic shifts have occurred in workforce dynamics as automation advances at an exponential rate.A group of people wearing business attire sitting at a table together /continuing-education/lifelong-learning/news/2019/job-security-in-an-automated-age.aspxLeadership and Management,Professional DevelopmentTrust Is the Foundation of Leadership/continuing-education/lifelong-learning/news/2019/trust-is-the-foundation-of-leadership.aspxThe late motivational speaker Stephen Covey once said, “When the trust account is high, communication is easy, instant, and effective.” For those of us in positions of leadership, gaining the trust of our people is a fundamental component of a healthy workplace environment.Mark KoulianosFri, 19 Jul 2019 00:00:00 Trust Is the Foundation of LeadershipThe late motivational speaker Stephen Covey once said, “When the trust account is high, communication is easy, instant, and effective.” For those of us in positions of leadership, gaining the trust of our people is a fundamental component of a healthy workplace environment.Two people in professional clothing shaking hands/continuing-education/lifelong-learning/news/2019/trust-is-the-foundation-of-leadership.aspxDirector's Corner,Leadership and Management,Professional Development